Customer Service

Customer Service is a Priority!

We are committed to provide unparalleled customer service and support. Your satisfaction is always our number one priority. If you have any additional questions, comments or concerns, please e-mail us at:

Customer Service: joann@charteroakwine.com 
Send a Fax:    707.963.5527
Call us:             707.963.2298 
US Mail to:        Charter Oak Winery & Vineyards , 831 Charter Oak Avenue , St. Helena, CA 94574 

Our normal business hours are: 8:00 am to 5:00 pm (Pacific) Monday through Friday

Guarantee
We measure success by the satisfaction of our customers. We want to bring you the best products at the fairest price, backed by the best service possible. In our experience, that's the only way to create relationships that stand the test of time. We will replace any item found to be defective.